Faq's

Frequently Asked Questions

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Get answer to your questions.

Q. Do you offer tastings? How many people can I bring with me?

A. Yes, at Bombon Cake Gallery we offer one complimentary tasting and consultation (Wedding/event must be 100 people or more) for you and one guest. Although, cake tasting is an element of your event (that often times, the whole family is eager to be part of) we’ve found it’s a bit difficult to focus, with too much input! Our studio can accommodate a total of four guests.

Q. How long can we expect to be there?

A. An hour is set aside for each client, which has proven to be ample time to both design and taste our cakes. Often, appointments are scheduled before and after yours, so please plan to be on time so we have a full hour.

Please keep in mind, that cake samples are prepared specifically for your appointment. We ask for the courtesy of 48 hours notice, if your appointment needs to be rescheduled. Cancellations, without the appropriate notice will be subject to a fee of $50 in order to reschedule the cake tasting.

Q. How far ahead should I make my wedding cake appointment?

A. We suggest you call to book your appointment a 2-3 weeks before you’ll like to come in, plan to come in about 3 to 6 months before your occasion.

Q. What do I need to bring to our appointment?

A. It is helpful to have  venue information, color and floral decision prior to our meeting. Additionally, any element from your event, that you feel, we can draw an inspiration from. It is also useful,  if you bring pictures of your dress, venue, invitations, a monogram  or color swatches.

Q. What can I expect to pay for a wedding cake? Do you have a price list?

A. We do not have a general price list because, each cake is one of a kind. Most custom cakes are priced per person. Smaller orders (typically, anything under 75 servings) are priced per project. Pricing starts at $4.50 per serving for a plain iced cake. Our prices tend to average from $5 to $7.50 per serving. Ultimately the price is based on the complexity of design and the number of people being served. Sheet cakes are available to supplement larger parties and are priced at $3.50 per serving.

Q. What is the best way to contact you?

A. the fastest easiest way will be over the phone to any of our locations. Or on our website www.bomboncakes.com.

Q. I am not ready to make design decisions yet but I want to reserve our date so you don’t get booked up, is that possible?

A. Yes you may reserve your date with a $350 deposit. Final arrangements just need to be made 4 weeks prior to your event. We ask you to be absolutely certain that you would like to work with us, as all deposits are specific date and non refundable.

Q. Do I have to make a deposit to reserve my wedding cake date? If so, how much and can I get refund if necessary?

A. Yes, you will need to make a 50% deposit to reserve your Wedding date, on our calendar. We will base your deposit on the total estimated amount at the time of the deposit. Again, we ask that you be absolutely certain, that you would like to work with us, as all deposits are date specific and non refundable.

Q. Do you make individual cakes, cupcakes and decorated cookies?

A. Yes, we do custom designed cupcakes & stands often, starting at $4 per person. Custom mini cakes are $6 and up. Please contact us for additional information.

Q. If I want fresh flowers on my cake can that be arranged?

A. We typically coordinate directly with your florist, to ensure we are using the same varieties of flowers. We purchase the flowers and place them on the cake prior to delivery. If you prefer your florist to provide the flowers, they can arrange them on site after our delivery window, which is typically an hour prior to your event.

Q. Do you make sugar free or vegan cakes? Do you use organic ingredients?

A. Yes, we do. Contact us for more information.

Q. Does a minimum apply to birthday cakes?

A. Yes, the minimum order apply to cakes for any occasion.

Q. How far in advance should I place my birthday cake order?

A. Any special occasion cakes with basic design or a photo should be ordered at least 1 week before your event. Please call and check for availability for tiered cakes. We definitely attempt to accommodate last minute request if our schedule allows.

Q. Can I make changes to my birthday cake once I have placed the order?

A. Changes can be made up to 48 hours before the cake is to be picked up.

Q. Do you take orders via email?

A. Yes, we do. However you have to call the person who took your order online to make the payment over the phone. All online orders require 50% or full payment in advance, no exceptions.

Q. What is your delivery area? How much you charge for delivery?

A. Our delivery area ranges from Chicago land to Indiana. We are willing to travel anywhere our cakes can safely be delivered, so please contact us to inquire about a specific location. Delivery and set up fees are additional and are calculated at an hourly rate, round trip.

Q. Do you ship your cakes?

A. No, we do not ship our cakes at this time!

Locations

West Loop
• Pilsen
Little Village
• Chicago Lawn

Popular Cakes

• Birthday
Quinceanera
• Wedding
• Baby Shower

From The Menu

• Cheesecakes
• Chocolate Cake
• Tres Leches
• Signature Cakes

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